Tracking will be emailed 0-2 days after order is placed. If you have an @outlook or icloud email you may not receive tracking shipping details. All orders placed over the weekend will be shipped the following business day, unless it’s a holiday. SheGlowsHair LLC ships via UPS and USPS. BILLING AND SHIPPING ADDRESS MUST BE THE SAME OR ORDER WILL NOT BE PROCESSED!! Ice Cream hair products ​shipping: 1-5 Business Days Human hair products shipping: 3-7 Business Days

Tracking information will be emailed 0-2 days after you order is placed. If you have an @outlook or icloud email you may not receive tracking shipping details. Please be sure to contact us if you have not received updates and need to change email info@sheglowshair.com All orders placed over the weekend will be shipped the following business day, unless it’s a holiday. She Glows Hair LLC ships via FEDEX and USPS. You can also sign up for an account to keep tabs on all of your orders placed with us. BILLING AND SHIPPING ADDRESS MUST BE THE SAME OR ORDER WILL NOT BE PROCESSED!!

We are not responsible for lost, stolen or damaged packages. Tracking will be emailed once package is Shipped out. However please do not hesitate to contact us if there is a problem. We can help contact the carrier but, we are not liable for lost, stolen, or undelivered packages. Please reach out via email: info@sheglowshair.com

Funds are processed immediately after order is placed. Therefore we cannot make any cancellations. There will be no refunds. All sales are final. However please do not hesitate to contact us if there is a problem. We will try our best to accommodate a win win resolution. Email- Info@sheglowshair.com There will be no exchanges. Due to health regulations and hygiene concerns, the Federal Law prohibits us from accepting hair products. However please do not hesitate to contact us if there is a problem. We will try our best to work with you.

Funds are processed immediately after order is placed. Therefore we cannot make any cancellations. However please do not hesitate to contact us if there is a problem. We will try our best to work with you. Email- info@sheglowshair.com

Please allow 0-3 Business days for payment processing If the payment does not show up in your bank immediately. BILLING AND SHIPPING ADDRESS MUST BE THE SAME OR ORDER WILL NOT BE PROCESSED!! CREDIT/DEBIT CARD FRAUD AND THEFT OF OUR MERCHANDISE WILL BE PROSECUTED TO THE FULLEST EXTENT OF THE LAW.