SHIPPING

Shipping Times: Orders are processed within 1-2 business days of purchase. Shipping times vary depending on your location and the chosen shipping method at checkout. 

Lost Packages: Sheglowshair LLC is not responsible for delays caused by shipping carriers, lost packages, or customs delays. Sheglowshair LLC is not responsible for lost packages. However, we will make every effort to assist you by contacting the carrier and helping with insurance claims.

 Incorrect address: It is the customer’s responsibility to ensure that the shipping address is correct. We are not liable for packages sent to an incorrect or incomplete address.  Changes cannot be made to the address if your order has already been shipped . Once products have been shipped, sheglowshair LLC is not responsible for any issues that arise with lost, held, stolen , custom delays, and or undeliverable packages . Ownership of a package transfers immediately to buyer upon delivery of the package to the shipping carrier. 

International Shipping:
Shipping rates for international orders can be calculated at checkout and may vary depending on the destination. Customers should note that they are responsible for any unforeseen customs fees and taxes. Additionally, should there be a potential delay in shipment, orders may require more time to be delivered.

 Authorization of Purchase: By completing the checkout process and making a purchase, you are authorizing the payment method used and confirming that all information provided is accurate. - **Chargebacks:** By making a purchase, you agree not to initiate a chargeback with your bank or payment provider for any reason related to this transaction. Any chargeback request will be disputed and may result in the termination of your ability to shop with us in the future.